Privacy Policy

BVan.co.uk – Small Transport & Delivery Service

This Privacy Policy explains how BVan.co.uk collects, uses and protects
personal information when you contact us or use our services.

1. Who We Are

BVan.co.uk is a small transport and delivery service operated by Richard
Bevan in Market Drayton, Shropshire.

For the purposes of UK data protection law, Richard Bevan is responsible for
the personal information collected and used in connection with BVan.co.uk.

2. Information We May Collect

When you contact BVan.co.uk, we may collect information such as:

Your name
Your telephone number
Your email address, if you provide one
Collection and delivery addresses or locations
Details about the load or items to be transported
Details relating to a quotation or booking
Any other information you choose to provide when contacting us

This information may be provided by telephone, text message, email or
through contact forms on the website.

3. How We Use Your Information

Your information may be used to:

Respond to enquiries
Provide quotations
Arrange and complete bookings
Communicate with you about a collection or delivery
Keep appropriate business and financial records
Deal with questions or issues relating to a booking

Personal information is used for legitimate business purposes connected with
BVan.co.uk and is not used for unrelated marketing.

4. How Long We Keep Your Information

Personal information is kept only for as long as reasonably necessary for
the purpose for which it was collected.

Some information may need to be retained for longer where this is necessary
for accounting, tax, insurance, legal or other legitimate business
requirements.

5. Sharing Your Information

BVan.co.uk does not sell your personal information.

Information may be processed by service providers where this is necessary
to operate the website or communicate with customers, such as website
hosting, telephone or messaging services.

Where appropriate, information may also be disclosed where required by law
or where necessary to protect legal rights.

6. Telephone and Text Messages

If you contact BVan.co.uk by telephone or text message, the information you
provide will be used to respond to your enquiry, provide a quotation or
manage your booking.

Telephone and text messages may be retained where reasonably necessary for
managing enquiries, bookings and appropriate business records.

7. Cookies and Website Usage

BVan.co.uk may use cookies or similar technologies for essential website
functions, performance measurement or website analytics.

Depending on the services and features used on the website, these
technologies may collect information such as browser type, device
information, pages visited and general website usage.

You can control or disable cookies through your browser settings. Disabling
some cookies may affect how certain parts of the website operate.

8. Your Rights Under UK GDPR

Depending on the circumstances, you have rights under UK data protection
law, including the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information where there is no valid reason for us to continue holding it
Ask us to restrict how your information is used in certain circumstances
Object to certain uses of your personal information

To exercise your rights or ask a question about how your information is
handled, please contact BVan.co.uk using the contact details provided on
this website.

9. Complaints

If you have concerns about how your personal information has been handled,
please contact BVan.co.uk first so that the matter can be addressed.

You also have the right to complain to the UK Information Commissioner’s
Office (ICO), which is the UK’s independent regulator for data protection
and information rights.

10. Contact Information

BVan.co.uk

📍 Market Drayton, Shropshire

If you have any questions about this Privacy Policy or the personal
information we hold about you, please contact BVan.co.uk using the contact
details provided on this website.

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to
the website, the services provided or applicable data protection
requirements.